With 30 years of experience and one of the most notable client satisfaction track records in the industry, Elevation Health is well-versed in how fitness and wellness engagement strategies are created and sustained. Here are a few notable examples:
Increased ENGAGEMENT from less than 15% to over 55%
SITUATION: An east coast university campus community wanted to energize their low-interest, low participation student recreation program.
SOLUTION: Elevation Health surveyed the population to understand the engagement needs and designed a more inviting, inclusive and personalized engagement ecosystem (less intense free weight areas, group fitness classes, virtual services, one-on-one fitness assessments, etc.).
SUCCESS: With full management of the fitness, wellness and recreation programs, Elevation Health increased engagement from less than 15% to over 55%.
Onsite program boomerangs virtual – MAINTAINS MOMENTUM
SITUATION: A corporate headquarters needed to create, and manage a comprehensive wellness program for employees, flexible enough to pivot to completely virtual participation when the office temporarily closed.
SOLUTION: Elevation Health designed a multi-functional onsite fitness center, assembled and trained associated staff to support a full complement of classes for 60% of the employee population. The program shifted to a fully staffed virtual program shortly after launch.
SUCCESS: Elevation Health maintained the 60% participation rate through their Mobile Community Engagement Platform for nearly a year, without decline. Reverting to the onsite program strategy, and adding hybrid options, engagement metrics continue to increase.
Increased participation and NEW REVENUE
SITUATION: A fitness center amenity for a multi-tenant office complex in Texas was underperforming and losing money due to poor participation.
SOLUTION: Elevation Health was brought in to take over management of the fitness center, creating recovery options desired by tenants and transitioning the membership technology operations to Elevation Health’s Mobile Community Engagement Platform for the ability to customize and improve provision of the full program.
SUCCESS: Elevation Health was able to increase participation and interest in the fitness amenity, generating new revenue streams for the multi-tenant management company through creative membership combinations and new wellness experiences.
Wellness engagement program goes GLOBAL
SITUATION: A multinational lifestyle company with multiple locations in the domestic U.S. needed to boost engagement in the organization’s workplace wellness programs.
SOLUTION: Elevation Health was brought in to collaborate, expand the resources available, and bring the clients’ vision to life – adjusting the full program infrastructure based on community surveys to provide program offerings that produce the highest level of engagement.
SUCCESS: The newly recreated, innovative and comprehensive program exceeded 70% engagement from U.S.-based employees, prompting the organization to embark on a global rollout to over 50 countries worldwide.
National STANDARDS maintained across multiple locations
SITUATION: A national senior living community developer was looking for an experienced partner to create a better model to manage fitness and wellness programming addressing two critical issuess: to national brand standards of service and providing customized options for specific locations.
SOLUTION: Initially contracted to provide Group Fitness classes at a single location, Elevation Health designed a framework for expanding program and service offerings and onsite coordination/management to meet client quality standards nationally, while remaining relevant to each local location’s specific needs.
SUCCESS: Elevation Health worked with the client to create a uniform plan that encompasses all possible service offerings and skilled management thereof. A national contract created efficiencies, allowing the operational onboarding of new locations in a more timely manner, escalating turnaround times on services needed, and decreasing local contract anomalies.
Complete management SOLUTION results in solid program growth
SITUATION: A fitness-forward multi-family apartment community with a large fitness center that is open to the public needed a versatile onsite management team to handle program development, scheduling, vendor relations, contracts, service standards, etc.
SOLUTION: Elevation Health was brought in to oversee the fitness and wellness facilities and operation, providing onsite management services, programming (Group Fitness, Personal Training, Community Engagement, etc.), and access to the customized Mobile Community Engagement Platform.
SUCCESS: With centralized management and coordination, available program offerings have expanded, participation from both residents and surrounding public participants has increased, and the community has become a locally recognized destination for healthier lifestyle activities.
Building and cultivating a wellness engagement ecosystem creates a myriad of valuable returns that benefit not only the individual community members but also the community developer.
It all starts with aligning community needs with the available business and organizational goals – then entrusting the right team to implement programs that bring it all to life. Elevation Health can be that team for your community.
